Management Information

Stock ageing analysis across the estate — identify slow-moving inventory by store, region or company.

Weekly bank transfers received and their total value, by company, region or store. Only store-allocated transfers are counted.

Missing-email and bounce rates from the weekly buyback email stats, by company, region or store.

Daily inbound call volumes and missed-call rates across the estate, by company, region or store.

Weekly gold buying scored in points, with items bought and weights by karat, by company, region or store.

Monthly new customers by pawnbroking, buyback and buy — compare stores, regions or company, with prior-year and company-average benchmarks.

Residual equity collection — percentage of RE collected (paid ÷ raised) by created month, by company, region or store, with a store-by-store detail table.

Contracts rolled over three or more times, tracked month by month, by company, region or store — with a downloadable report of newly escalated roll-overs.

Weekly total sales, stock in, buyback out and pawns out by company, region or store — with the most recent week set against the average.